WHO ARE WE?
We're Airangel WiFi, a team of wireless innovators who have been providing WiFi solutions for over 12 years. We're backed by a dedicated in-house team of Engineers, Developers, Support Technicians, Technical Account Managers and Marketeers.
WHAT DO WE DO?
We design, build, support and maintain essential WiFi solutions that your guests have come to expect. We provide you with the tools you need... MyAirangel, a cloud-based WiFi Management Control Panel that allows you to enhance your guest’s connectivity and WiFi experience. It puts you in-control, giving overall access to your infrastructure coupled with a selection of powerful marketing tools
HOW DO WE DO IT?
It's all about our team
It’s our people that set us apart, we listen to your requirements and by following The Airangel Approach: a methodology that underpins our ITIL, ISO, and Prince2 qualifications. We provide you with a personalised, future proof, integrated public WiFi solution that is simple to use and provides many advanced features.
WHO DO WE DO IT FOR?
Who we work with
We deliver WiFi solutions to anyone who needs to provide Public WiFi. From market-leading brands to fast-growing businesses, we manage more than 35 million connections each and every year. Much of our WiFi experience has been gained through Hospitality, Retail, Food & Drink, Leisure and the corporate sector.
BUILT FROM EXPERIENCE
Airangel has been providing creative Guest and Public WiFi solutions for over 12 years. From market-leading brands to fast-growing businesses, we manage more than 35 million connections each and every year for hotels, retailers, corporate organisations, leisure parks bars and restaurants.
Airangel’s approach is different
We understand the benefits of integrating key marketing elements through your public WiFi.
MyAirangel was born from the hospitality sector and remains a major focus of our development plan going forward. Hospitality WiFi
Retail customers need and expect in-store Retail WiFi to be available everywhere. Our solutions offer many advanced features. Retail WiFi
We have vast experience in this sector and even provide WiFi to the Caravan Club throughout the UK Leisure WiFi
Coffee shops, Bars, Restaurants and even Nightclubs can all benefit from our bespoke public WiFi Solutions Food & Drink
At the heart of Airangel is a dashboard control panel – MyAirangel, an easy-to-use management tool that gives you ultimate control of your WiFi infrastructure. A 360 degree view of you WiFi network, an administration tool, a marketing suite and an analytical dashboard all in one.
The real value of the MyAirangel platform is that it is hardware agnostic; our overlay service allows MyAirangel to work across most hardware solutions
MyAirangel is real. It’s here and now, and is already being used by hundreds of Airangel WiFi clients across Hospitality, Leisure, Retail, and Corporate sectors.
Obtain real time reports and infographics or download CSV files to show everything from bandwidth consumption, browser usage, demographic statistics, registered users, data usage, operating systems plus much more.
With 4G now an almost ubiquitous feature in major cities and towns across the country, it may seem that the need for WiFi is diminishing. However, when it comes to planning your next event, ensuring that wireless internet access is available for guests, attendees or delegates to use could make a huge difference to both what can be achieved and how happy those in attendance are.
Relying on 4G can be more hassle than it is worth. There is always the potential for networks to experience problems and, even when they are not, too many people trying to access one network from one location may mean that internet content loads much more slowly, if at all. It is also worth noting that if people are counting the pennies that they are spending on getting online, they are far less likely to spend their money with you.
The cost of providing free WiFi access to attendees will be a great deal lower than the cost of each individual using up their own mobile data allowance. With only so much available 4G access in any area, and with most individuals not wanting to use up their monthly allowance in a short space of time, it is not just flexibility that is offered by WiFi. In fact, many event planning experts recommend that it should be as common as offering free water or giving away free pens at events.
The right solution
Offering free internet access does not have to cost you a fortune. The actual outlay is likely to be minimal and it will also be possible to tier the services you offer. A generic, capped access can be given for free with a higher speed option available for those who wish to pay a small amount for the privilege. And keeping attendees happy and productive is not the only reason why your event might benefit.
Offering free events WiFi will give businesses the perfect chance to capture important information about those attending their event. As well as improving social media reach and bolstering information to capture potential, different solutions can be tailored to meet individual requirements. This means that, no matter what you wish to achieve from your specific event, there will be a solution available to help you reach your goals.
Login via social accounts
The benefits of offering login to WiFi via social media are myriad. With social media platforms now one of the most popular methods by which people interact and share information, creating a personalised portal through which your clients can access the internet is one of the simplest and most effective ways to promote your business and boost traffic to your own social media pages. Not only will connecting WiFi access to social media provide fast login for the user, it also allows for a host of marketing opportunities and extended social outreach. It will provide automated ‘like’ and ‘post to wall’ options that will give your event social exposure on a massive scale and encourage users to talk about your business online.
Providing free internet access at an event may also be a good selling point. Such seemingly small perks can make the critical difference to individuals and businesses making decisions on which events to attend.
At Airangel, we offer a range of solutions that can help any event organiser to satisfy their delegates’ needs. With extensive experience in providing Wifi to several of this year’s biggest festivals, we have the expertise and industry know-how to help you stand out in an increasingly competitive arena, increase attendee satisfaction and capture important information about those using your internet connection. The results will almost certainly be worth the investment many times over.
Quality Hotel WiFi solutions, a must for hostels and budget hotels
Is your Hostel / Hotel WiFi cool?
One thing you notice when you walk into a Generator, Clink, Meininger, HOAX or any other up and coming Hostel is obviously and as expected they are full of young people.
In today's market they are not all backpackers but a mix of young travellers to young professionals wanting environments that are cool, hip, funky offering good value for money in central locations such as London, Paris, Berlin, Amsterdam, Barcelona and many more local well known cities.
But there is one thing you also notice in between all this retro-coolness whether it be in super the cool bar, hip chill out area or the plethora or hidden funky nooks and crannies. They all have their devices connected to the Hostel WiFi and World Wide Web at some point.
This generation are tech and social media savvy and need amongst all the other key requisites i.e.. Bed, food and water (or maybe a beer or two) is good, easy to connect, fast Hostel or Hotel WiFi. If they don’t get this word can easily spread amongst these young social media guru’s with a click of a button.
Quality Hotel WiFi solutions
Airangel Hotel WiFi provide solutions to thousands of hostel beds including all the Generator Hostels as well as hundreds of leading hotel brands and today at the Hostel and Budget Hotel Summit in London key players from within the industry will be discussing the future of this lucrative and exciting market.
Should anyone wish to discuss their Hostel or Hotel WiFi requirements please contact us or come and speak to me at the event throughout the day.
Global Hospitality Director
Mob: 0788 599 7079
Find out why we think darkhotel is Scaremongering, and how Airangel's Hotel WiFi solution protects you.
There has been a massive amount of press recently surrounding the darkhotel virus threat, and how it targets your Hotel WiFi business users before disappearing back into the ether, undetected, but with all of your customers intellectual property.
Before you panic about darkhotel too much, lets put some facts out there:
• Darkhotel is alleged to only target hotels with PMS login authenticate (Surname/Room)
• PMS Logins are used by around only 5% of Hotels as an authentication method.
So, That’s reduced the alleged darkhotel threat by 95% , meaning corporate users of the WiFi network are much safer than reported. But wait, Lets continue exploring the article, as the following is suggested:
• The Virus behind darkhotel waits for users to enter their surname and room number into the hotel WiFi network.
I have the following issues with that statement in that :
• Users do not enter their details onto the Hotel Network, rather the WiFi providers secure webpages
• There is no physical link between the hotel network and the guest WiFi network.
• The login pages are hosted in a walled garden , on HTTPS secure SHA256 encrypted pages
• Certificate hacks and redirects are not possible due to the walled garden restricting only a small list of IP's before login.
• DNS NAT redirection stops spoof DNS servers redirecting you elsewhere (as does the walled garden)
• Optional WPA2 Secured SSID prevent any snooping of wireless of traffic from non HTTPS sites
Then there’s the way the hotel network is compromised by darkhotel, which is mitigated by the following:
• We’ve already established the Guest WiFi network is separate to the Hotel Network
• Switch Port / VLAN isolation stops users accessing network resources of other devices.
• Wireless Isolation stops associated wireless users accessing each other’s devices
• ICMP Snooping stops rouge DHCP servers dead presenting false information to guests
• Firewalling in the access points drops all IP traffic routed to private networks
• Rogue Access Point detection quickly highlights unknown devices transmitting the same SSID and can issue de-authts
As you can see, a well installed and supported Hotel WiFi network will afford your guests a far higher degree of security than they likely get from their own corporate office. Whilst the basic advice in the press is well founded (Be careful, use secure sites or make use of a VPN). The panic and confusion generated by such misleading articles only continue to spread doubt about the use of what is a valuable, secure and necessary business resource.
Hotel WiFi, more important than clean sheets and a good breakfast?
It has become increasing more apparent over the last couple of years or so that if your hotel offers WiFi it has to be the best.
MyAirangel Hotel WiFi
Are you already providing WiFi? if you are great; do you benefit from these features? If you are currently looking into the best WiFi provider for Hotels see our check list below.
• Both Free & Paid WiFi options
• Legally compliant guest Hotel WiFi
• Content filtering
• Social WiFi - Login, share, Promote & Branding
• Social Demographics - Users / Exposure
• Your own fully branded access / portal page
• Create your own WiFi packages
• Print access vouchers
• Access to you customer data and intelligent analytics
• Data Capture, reporting and export
• Monitor network & broadband health
• Live tracking of on-line active users
• A selection of end user support packages
• Our solution can be overlaid on most hardware
• We can provide our own hardware
• Provided Hotel WiFi solutions since 2002
As Airangel WiFi has been providing creative Hotel WiFi solutions since 2002 we've learned a thing or two. From market-leading brands to fast-growing businesses, we manage more than 35 million connections each and every year for hotels as well as retailers, corporate organisations and leisure parks.
Providing a Hotel WiFi solution
From large hotels to B&Bs, providing Hotel WiFi to guests is no longer a luxury – it’s a necessity. Of course, providing that access should be a seamless extension to the experience of staying with you. Our solution allows you to charge for WiFi should you wish to, as well as set the terms of access. And with flexible bandwidth, you can keep multiple users happily connected.
We’re proud to provide Hotel WiFi solutions to some of the world’s leading hotel and resort brands, including: Hilton, IHG, Wyndham, The Ritz, Radisso Blu, Generator, Malmaison and Holiday Inn.
To find out more register for a FREE 20 Demo of our Hotel WiFi solution MYAirangel or read more information here
A local success story
Helen Jones MP meets with Dean Wilkinson and Karl Gilbank - 24-10-14
It was a pleasure welcoming Helen Jones MP to our office today, it was a great opportunity to discuss the recent success that Airangel WiFi has witnessed through funding provided by Innovate UK and in conjunction with our local recruitment push.
By working with Innovate UK and other likeminded individuals it has enabled us to recruit some key players within the business, from support through to our technical department and within our operations and engineering teams.
During our meeting we discussed the benefits of working closer to provide more jobs locally and to help school and college leavers find jobs in the technology sector.
We're sure that after our initial meeting we will be discussing more opportunities in the coming months.
Follow Helen Jones MP on Twitter
The Leading Conference for the UK Hotel Industry.
Come and visit our stands and talk to our hospitality specialists today and tomorrow. **You could also win a Smart watch if you register interest with both Viewpoint & Airangel**
Put us to the test - Try it for free!*
• Expose your brand to 6 million social users
• Gather FREE and exclusive marketing data from your customers
• Make every guest’s in-room media entertainment experience memorable, simple and enjoyable
Sign up for one of our free or trial packages to find out what we can do for you. There are several offers to choose from:
• FREE online demo of MyAirangel, our cloud based WiFi Dashboard
• FREE desktop survey, conference call with all stakeholders to establish your WiFi infrastructure needs
• FREE trial provision of WiFi equipment* – test out or guest WiFi solution in the comfort of your own office
• 90 day trial WiFi* - POC deployment in a live site environment
• FREE trial deployment of our cloud-based solution in a live site environment
• Boutique Hotel Solution – try our special offer bundle including IPTV system including full UK Freeview & HD channels, interactive branded user portal and PMS integration - offer only available to AHC delegates
• Add additional hosted signage on a monthly rolling basis
We’re proud to provide services to some of the world’s leading hotel and resort brands, including: Hilton, IHG, Wyndham, The Ritz London, Radisson Blu, Generator, Malmaison and Holiday Inn.
*Subject to our terms and conditions