As Airangel continues to see growth across Europe and the Middle East, and with sights set on further international expansion, the UK based WIFI business turned to Neil Williams, a prominent figure in the hospitality solutions sector and former Senior VP of GuestTek to deliver the operational excellence required to accelerate growth.
Whilst working for iBAHN (previously known as STSN) and following the acquisition by GuestTek, Neil grew the Operations team from 13 people to over 400. Neil became part of their Global Executive team where he led the integration of the global support systems and processes.
Having started as a programmer, and having led a number of software development teams, Neil was subsequently responsible for the management of Cable & Wireless’ global network centre in Hammersmith, London, delivering over £350m of revenue. Williams was also responsible for building an offshore disaster recovery data centre for major reinsurance companies in Bermuda.
“Neil’s experience in IT, software development, and operations management in several industries including telecommunications and hospitality are just what Airangel need to take us to the next level. We are thrilled to have him on board.” Commented Dean Wilkinson, CEO.
Neil added “Airangel are widely recognised as a leading provider of wireless solutions in the hospitality sector, plus with the recent opening of the offices in Dubai, there is a significant opportunity for the business to gain a substantial international footprint. I am confident that with my experience in this sector I can see this through to a reality.”
Airangel have customers in over 27 countries and has seen in excess of 16 million users log into the guest WiFi service, generating 13,500 cloud authentication requests an hour. At the heart of the solution is MyAirangel, a cloud managed guest WiFi platform that is available as a SaaS solution, which can be deployed on any transparent layer 2 network, or can be implemented as part of a complete managed service. Airangel’s prestigious customers include Movenpick Hotels and Resorts, Generator Hostels, Mercedes Benz, Holiday Inn Express, IHG, and Hugo Boss.