To manage the upgrade, the group has enlisted the services of Airangel. One of the UK’s leading enterprise guest WiFi solutions firms, it provides safe and secure WiFi that is easy to deploy, simple to manage and allows guests to get online quickly with the minimum amount of effort.
Most WiFi certified devices that are currently connected on your wireless networks use the 2.4GHz band. More recently, and due to the decrease in price of dual-band devices, we are seeing more use of the higher frequency 5GHz band.
WiFi is a designed in accordance with the version of the 802.11 standards, a family of specifications developed by the IEEE (Institute of Electrical and Electronics Engineers) for wireless LAN (WLAN) technology. 802.11 specifies an over-the-air interface between a wireless client and a base station or between two wireless clients. The version 802.11a supports 5GHz radio band. Conversely, 802.11b and 802.11g only support the 2.4GHz band. With the release of 802.11n saw support for both the 2.4GHz and 5GHz and hence the term ‘dual-band’.
So now all that is out of the way, what are the key difference between the 2.4GHz, 5GHz, and 60GHz bands and how best to use them on your wireless networks?
Hotels losing revenue
Big, luxury hotels often made a lot of their revenue from two things: In room phones and pay per view. The year is 2017 and everyone has a phone in their pocket, negating the need for people to use the, often expensive, hotel room phones. Pay per view is what it is, you pay for what you view. Guests, if given the option, would clearly opt for the cheaper and perhaps more enjoyable streaming option rather than pay hotel prices.
For most of us life without the internet is hard to imagine. The internet underpins everything we do. It helps us keep in touch with our friends and families, entertains us, helps educate and creates job opportunities. With 2.4 billion web users worldwide it may come as a shock to you that 21% of the British population lacks basic digital skills and the capability to realise the benefits of the Internet. That’s 21% of Britains that are missing out on what many believe to be a basic human requirement.
If you are anything like me, you relish the self-checkout isle at the supermarket. The faceless zone where you can make purchases without any interaction with the supermarket staff, where you don’t have to conduct any small talk, and where you can set your own pace to sort and order your various items. If this is the isle for you, there’s also a good chance you might fall into the category of the ‘Silent Traveller’.
Few can deny that the way we work, live and travel has been fundamentally affected by the dawning on the digital era. Ultrafast broadband in our homes has given way to a more mobile form of Internet usage, characterised by laptops, smartphones and tablets.
More and more, we move through the world under a cloud of WiFi, connecting us to friends, family, work and those around us. It’s presented huge challenges to the hospitality sector too, driving potential customers away from traditional booking procedures and towards comparison sites, leading some to race to the bottom.
However, whilst WiFi and digital technologies have posed challenges for the sector, it’s also opened up incredible opportunities to transform the guest experience for the better.
As Airangel continues to see growth across Europe and the Middle East, and with sights set on further international expansion, the UK based WIFI business turned to Neil Williams, a prominent figure in the hospitality solutions sector and former Senior VP of GuestTek to deliver the operational excellence required to accelerate growth.
Whilst working for iBAHN (previously known as STSN) and following the acquisition by GuestTek, Neil grew the Operations team from 13 people to over 400. Neil became part of their Global Executive team where he led the integration of the global support systems and processes.
Dubai make no secret that they want to become the destination of choice for tourists from around the world. So much so that it explicitly stated in the latest communication from the Dubai Government Department of Tourism and Commerce Marketing (DTCM), circulated on 13 November 2016 to all Hotel Establishments.
In a very forward thinking approach, the DTCM recognise that to realise their aspirations, there must be an ongoing commitment to the improvement of service and facilities, to meet the ever-increasing demands of the tech savvy international traveller.
To that end, DTCM have updated the legislative requirements for the Provision of WiFi Internet Service in Public Areas of Hotel Establishments. The requirements and expectations have been clearly stated within the annexed Executive Order (Administrative Order No. 22/2016) regarding the associated Executive Resolution No. (3/2016), and the implications are significant and potentially challenging.
In a world where the profit margins hotels enjoy have been slashed dramatically, thanks largely to online comparison websites, the battle to find the balance between quality and cost has never been tougher.
For many hotels, that’s meant scaling back their offering or holding back on investment which otherwise might have gone in to the business. For customers, that’s resulted in a diminished experience – albeit one that better fits into this comparison based market.
But what about hotel WiFi? In an age of 4G mobile internet and smartphones which can easily act as a router, is hotel WiFi worth the investment at all? We believe the answer is categorically yes, let us explain why.
Whether we like it or not, the Internet has changed the way every business operates. Those little glowing rectangles we keep in our pockets – they’re a conduit for competition, letting any of us see who else is selling what and at which price. For consumers that’s been a fantastic thing, allowing everyone to compare business, services and products wherever they are.
For businesses, however, it’s meant rising to the challenge of increased expectations. That’s never been more the case than in the rental market, where potential renters can now compare your property against any in the world.