Hospitality Case Study - Heywood House
Heywood House Hotel, a 35 bedroom boutique hotel situated in the heart of Liverpool, appointed Airangel to provide a reliable, cost-effective Guest Internet access solution.
The brief
Situated in the heart of Liverpool city centre, the recently opened Heywood House Hotel wanted to offer their guests reliable, secure and hassle free internet access throughout the entirety of the hotel.
With a mix of business and leisure guests, the hotel needed a solution that’s reliable, fast and fully supported, so as to not place any strain on the Hotels limited resources.
Moreover, the Hotel had a strict budget and needed a provider that could provide a cost-effective solution that wouldn’t compromise on quality.
The solution
Airangel utilised World-leading Internet access technology to provide reliable, secure and fast connectivity throughout the entire hotel, offering wireless in public areas and wired connectivity in all bedrooms. The technology used also ensures that the Hotel is Lawfully Intercept compliant and therefore protected from the online actions of guests.
To avoid any disruption to the Hotel, the onsite installation and thorough testing, was undertaken by Airangel specialist network Engineers, who completed all works efficiently and professionally.
The result
For Heywood House Hotel, choosing a Guest Internet provider that offered complete flexibility and whom could cater a tailored solution around the Hotels financial objectives, made sound business sense.
The investment in choosing Airangel has paid off and the Hotel are proud to provide a reliable, ‘always on’ Internet service that keeps guests throughout the Hotel connected.
Airangel’s 24/7 multilingual helpdesk also helped to improve guest satisfaction and ensures absolutely no strain on staff within the Hotel.
