Case studies
Virtual Concierge
Ensure your guests are looked after throughout their stay through our virtual concierge service.
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Virtual Concierge encompasses everything that a visitor will require as part of your guest internet provision.
From a content rich portal that we design and develop for laptop, handheld and mobile devices, a choice of authentication methods, driverless printing, to the personal touch of having online newspapers.
Organisations go to great lengths to create a powerful and recognisable brand which is then enhanced or eroded during countless interactions between customer and company. Building brand loyalty is essential to a business’ success and customers need to be sold on the experience, not just the product.
Venues and hotels are raising the bar with their offering for guests. HSIA is now seen as a must-have and is simply expected by your guests. Virtual Concierge can also be used as an additional sales channel to generate revenue through the purchase of extra services.
Content within the Virtual Concierge is controlled by you! We work with all clients to create content that reflects your brand values and enables your customers to make informed choices about your services, for venues this can take the form of in-house restaurant menus, meeting room facilities and options to purchase items. This information can be constantly updated to provide you with a flexible and powerful tool for up-selling and cross-selling, a solution that can be used to meet your marketing and (if applicable) revenue generating objectives.
Whether you are in the hotel, conference or corporate market, the Virtual Concierge solution will enable you to provide targeted information in a proactive manner to all your WiFi users, whilst allowing you to maximize your brand.
Airangel prides itself on offering flexible solutions to fit yours and your guests’ needs.
Knowledge Articles
Is your Conference Centre missing a Guest WiFi Marketing Trick?
How to choose the most appropriate WiFi provider for your hotel
